Meeting Room Concierge
As a Meeting Room Concierge you will be responsible for maintaining and delivering a best in class meeting room service to our client. You will be accountable for proactively tracking and maintaining system health through Microsoft Teams Room Managed Services Portal, completing technical troubleshooting, maintaining system patch testing and compliance, and providing excellent customer experiences with ongoing training and on-site support for important meetings and presentations. You will track and report on system health, user satisfaction and look for opportunities to improve services with new technologies or methodologies.
This role may see you assigned full time to a single client, providing rotating support to many smaller clients, or both in order to maintain coverage for all managed meeting room service clients.
You will work in close contact with Service Delivery Managers, deskside support teams, other Concierges and executive level client staff to ensure that there is a smooth delivery of meeting room experiences. You will report to the Meeting Room Services Manager.
MINIMUM QUALIFICATIONS (MANDATORY REQUIREMENTS FOR JOB) :
PREFERRED QUALIFICATIONS REQUIRED FOR POSITION (NOT MANDATORY, BUT NICE TO HAVE) :
Concierge • Manitoba, CA