Account Executive – IT Sales

Job Responsibilities

Account Executive in our Sales Department:

• Create territory and account plans to analyze and forecast spend patterns of assigned customers in order to evaluate the new license revenue needed to hit quota;
• Expand network of contacts within assigned accounts seeking to engage with senior leaders and executives;
• Generate new license revenue within assigned accounts by understanding current business problems, building knowledge of how RJR solutions are positively impacting the clientʼs business and ensuring the customer has a good understanding of RJRʼs value proposition;
• Increase spend rate/revenue per account
• Occasional out of town travel with or without notice
• Adjusts content of sales presentations by studying the customers’ historical sales or needs
• Focuses sales efforts by studying existing and potential customers
• Submits orders by referring to price lists and product literature
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, three-month rolling sales forecasts (updated and submitted weekly) and monthly and annual territory analyses
• Producing and submitting written proposals and quotations in pursuit of business opportunities using: Standard rates and pricing parameters as set forth by management; deviation from established rates requires management approval
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules and marketing techniques
• Recommends changes in products, service, and policy by evaluating results and competitive developments
• Resolves customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management
• Prepares customer’s personnel, contractors, and other trade factors with product knowledge and selling skills by conducting and/or participating in sales promotion and educational meetings
• Provides historical records by maintaining records on area and customer sales
• Has good working knowledge of all company products and services that are available to our customers

Job Requirements, Essential

• Fluent bilingualism in French and English is required
• A diploma/certificate in post secondary education or equivalent experience;
• Able to adapt style to the situation and parties
• Mature approach – focuses on areas and clients that will yield the greatest return for RJR and deliver the greatest value for the client
• Works very independently and is highly self-motivated
• Has the mental agility to handle multiple tasks and large accounts
• Has strong analytical, financial, conceptual and strategic thinking skills
• Bias for action, eliminating obstacles to secure an order whilst fully understanding client drivers and politics
• Able to fully articulate, understand and deliver strategic product messages
• Leverages internal processes, while understanding their challenges and limitations
• Has a comprehensive understanding of the clientʼs decision making process and Procurement process
• Must be able to report reliable data by auditing the flow of data, developing check points and controlling credibility of company data
• Able to create and maintain the daily, weekly, monthly, quarterly and annual sales reports
• Issues periodic statistical reports of a general and/or specialized nature
• Demonstrate the ability to properly forecast in achieving corporate financial goals aligned with corporate objectives
• Excellent interpersonal and customer service skills, which will enable the candidate to build positive relationships and work with all levels of staff and clientele;
• Exceptional organizational skills and detail oriented;
• Strong professional image