Residence Life Community Supervisor

What Are We About?

Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario... a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The College¿s 6,800 full-time and 10,000 part-time students, including hundreds of international students from countries around the world, attend at campus locations in Peterborough, Lindsay, Haliburton and Cobourg. Fleming offers more than 100 full-time programs in Environmental and Natural Resource Sciences, Fine Arts, General Arts and Science, Technology, Skilled Trades, Community Development, Health, Business, and Justice as well as other Continuing Education courses.
We are also extremely proud of our more than 85,000 Fleming alumni who are contributing to their communities in the region, across the province and around the world.

What This Position is About:

The Residence Life Community Supervisor (RLC) is responsible for contributing to a welcoming, safe and inclusive residence community conducive to living, learning and student success. The incumbent will be present in residence, on-campus, and will interact with students daily through a multitude of interactions (community management, programming, Residence Life student staff, Residence Council, and regular community check ins). The incumbent is responsible for the mentorship and coaching of student employees, including implementing the annual hiring processes, August training session development and facilitation, student staff employee recognition initiatives, and mediating minor conflicts and performance management concerns. Under the supervision of the Manager, Residence Life, the Residence Life Community Supervisor will review the Community Weekly Check-In Logs, and program proposals submitted via StarRez. The incumbent will conduct monthly check in meetings and will facilitate weekly student staff meetings in consultation with the Manager, Residence Life and Student Development Case Management Specialist and will communicate any concerns identified.

The incumbent is responsible for overseeing and attending residence life programming including the planning, implementation and evaluation of the Residence Life programming model for students to ensure that the operational objectives of the Residence Life program are achieved. The incumbent is responsible for the delivery of programming to residents in line with established curriculum and learning outcomes. This will include implementing large scale programs in collaboration with campus and community partners and ensuring appropriate learning opportunities are provided to students.

The incumbent will support conduct and case management in residence for students and the residence life team through intervening in a variety of complex cases where behavioural issues and mental health concerns often overlap. This may include reviewing and/or investigating lower level conduct concerns (such as noise violations, guest violations, violations of the alcohol protocol, etc.) or peer helping concerns (such as suitemate conflicts, general stress and anxiety, homesickness, etc.) via StarRez and will apply a variety of educational and restorative practices as needed. The incumbent will review suitemate complaints and will mediate student conflicts and work with students to find agreeable outcomes. They will escalate mid-to-high level of concerns to the Manager, Residence Life and/or liaise with identified staff to support case management for students living in residence including but not limited to the Student Development Specialist, dependent on the unique individual¿s needs.

Due to the nature of this work, the incumbent will be required to work independently; ensuring strategic and operational objectives of the Residence Life program and College are achieved.

Work Schedules:

This position has been designated as on-campus and is expected on-site 100% of the time, with regularly scheduled working days at the Sutherland Campus (Peterborough) and Frost Campus (Lindsay) and occasional scheduled days at the Haliburton Campus. The incumbent is required to have a valid drivers licence and a personal vehicle to travel between campuses as needed.

The incumbent is part of an on-call team and is expected to be available to respond to calls and assess situations for response and intervention. The incumbent will be expected to work evenings, weekends, and holidays as required.

A one bedroom on-site apartment at the Sutherland Campus in Peterborough will be provided as a taxable benefit.

For More Information:

For a complete job description, please refer to the document found here:

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What We Are Looking For:

Completion of a three (3) year Diploma/Degree in a relevant education such as Counselling, Social Sciences/Services, Leadership, Community Studies, Education, or Human Resources Management or equivalent training/experience

Minimum of two (2) years of work experience:

• Progressive experience in Residence Life programming and student success initiatives
• Experience supervising student employees;
• Experience motivating employees, team building, and human resource management;
• Solid understanding of student development, student issues and needs of students;
• Experience working with diverse student groups;
• Experience in developing, implementing and monitoring service excellence;
• Strong and effective communicator with the ability to reconcile significantly diverse viewpoints, foster cooperation and work collaboratively within and across various departments;
• Experience working with multiple internal partners;
• Complex problem-solving skills;
• Ability to foster a team environment;
• Experience in mediation and crisis intervention.
• Experience in contributing and supporting an inclusive living and learning environment

Additional Qualifications:

• Certified ASIST (will be provided if not already obtained)
• First Aid/CPR
• Trainings and certifications such as Mental Health First Aid, Non-crisis intervention, student conduct administration training, would be an asset.

Vulnerable Sector Check:

The successful candidate will be required to provide a valid and satisfactory Vulnerable Sector Check as a condition of employment. Fleming College treats all information it receives through the Vulnerable Sector Check process consistent with its obligations under the Ontario Human Rights Code.

CAAT Pension Plan:

We want to help our employees build a secure future for themselves and their loved ones. As an employee, you have access to a defined benefit pension through the CAAT Pension Plan that provides you with a predictable lifetime retirement income, survivor benefits, early retirement options without the stress of managing it yourself and making investment decisions. Explore a career choice with a pension at .

How To Apply:

Internal Candidates: apply through by visiting the Career Opportunities page.

External candidate: apply by visiting the .

Equity, Diversity & Inclusion and Accessibility:

Fleming College is committed to building diverse, equitable, inclusive, and accessible learning and working environments. Our mandate is to challenge societal inequities to achieve a cultural climate of inclusion, belonging and psychological safety. We are committed to being a welcoming place for all, where the needs of our diverse populations are met, and varying perspectives enrich our communities.

We welcome those who would contribute to the further diversification of our community including, but not limited to, women, racialized persons, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity to apply.

The College provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process should inform our Human Resources staff what support(s) you may require to ensure your equal participation.

Further information regarding .