Trailer Admin Assistant

Trailer Admin Assistant

Langley Township, BC Full-time

Fort Garry

Industries (FGI) is Canada's most trusted truck and trailer parts, sales, and

service provider. FGI group of companies has over 500 employees with locations

across Canada.

With over 100

years of service under our belt, we are always expanding and looking for

talented and motivated people to join our team and help with our continued

success! Joining FGI means being part of a forward-thinking team shaping the

future of the transportation industry.

Our Langley, BC branch has an exciting opportunity for a Trailer Admin Assistant.

What You Will

Do

The Trailer Admin Assistant provides administrative support for the assigned trailer location and assists with the documentation of trailer activities in coordination with the head office. You will work with your branch Team Members to deliver a high-quality customer experience that exceeds customer expectations through the following tasks :

• Greet and

support customers as the first on-site point of contact, ensuring their needs

are understood and addressed efficiently.

liaison between customers and suppliers to resolve issues, warranties, and

inquiries.

clearly and professionally with customers, supervisors, and coworkers.

administrative support to the trailer sales team throughout the sales process

and daily operations.

accurate and up-to-date customer contact database.

bookkeeping and invoicing functions.

expenses in accordance with FGI policies.

weekly sales activity reports, including competitor insights and market

conditions.

supervisory direction and company procedures.

market trailer inventory using approved tools and in alignment with FGI

guidelines.

annual inventory count processes.

shipping and delivery of customer orders.

orders in the warehouse for delivery and secure cargo (manual or forklift).

consistent attendance, punctuality, and adherence to assigned work hours.

cooperative, team-oriented behaviour and the ability to work independently.

ideas and suggestions to support continuous improvement initiatives.

as assigned.

What We Require

diploma or equivalent.

general office experience, including administrative support, bookkeeping, and

invoicing.

with a CRM system; background in Salesforce is required.

proficiency in Microsoft Office, particularly Excel.

aftermarket or heavy-duty parts is preferred but not required.

customer service skills with a strong commitment to exceeding expectations.

communication skills with the ability to provide clear, detailed information.

Team-oriented, cooperative, and able to work independently for extended

periods.

Professionalism, integrity, and adaptability.

and solution-focused mindset.

workplace safety and operational excellence.

What We Offer

Spending Account – up to $500 per year

Fort Garry

Industries welcomes and encourages applications from people with disabilities.

Accommodations are available upon request for candidates taking part in all

aspects of the recruitment and selection process.

Fort Garry

Industries is committed to the principle of Employment Equity. It is our goal

to achieve a workforce that is reflective of the citizens we serve. Employment

Equity promotes the principles of fairness, merit and equitable employment

representation. Fort Garry Industries values diversity in the workplace. Women,

Indigenous People, Visible Minorities and Individuals with Disabilities are

encouraged to apply and self-identify. The more inclusive we are, the better

our work will be. Creating a culture of equality isn’t just the right thing to

do; it’s also the smart thing.

Please visit our careers page to see more job opportunities.