POSITION SUMMARY
- A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv electrical switchgear 480VAC / 15KVAC, including PDU, ATS, PDC, circuit breakers, protective relays, plc, meters and other automated devices as well as mechanical repairs and modifications. The FT is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.
RESPONSIBILITIES
Rely on limited experience and judgment to plan and accomplish goalsPerform a variety of work related tasksCapable of working under general supervision but to a large degree independentlyMaintain certifications per Job Progression tableTECHNICAL
Render on site and phone assistance to customers.Communicate with National Technical Support on equipment issuesPerform work related tasks according to company guidelines for scheduled maintenanceImplement Field Change Notices according to published guidelinesKeep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service TipsQUALIFICATIONS
Minimum Job Qualifications :
High School Diploma or GED requiredValid driver’s license is requiredMechanical & Electrical aptitude2+ years of hands-on electronic experience or field services.Training in electrical theory and technologies.Familiarity with electrical / electronic test equipment and fundamentalsMust be able to read and interpret electrical line diagrams and blueprintsSpecific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focusStandard computer skills including MS Outlook, Word, and ExcelFoster a Customer-First MindsetPreferred Qualifications :
Associate’s degree preferredEDUCATION AND CERTIFICATIONS
High School Diploma or GEDPHYSICAL REQUIREMENTS
Must be able to consistently lift up to 50 lbs / 23 kgFrequent StandingFrequent kneeling / crawling / stoopingFrequent bending / twistingFrequent climbing (stairs, ladders)Frequent driving (car, van, truck)Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check.
ENVIRONMENTAL DEMANDS
Noise Level (Medium / High need to shout to be heard)Working around moving machinery (fork-lifts, tractors)Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)Work outdoors (no effective protection from weather)TRAVEL TIME REQUIRED
Up to 50%At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $ billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS : Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Customer FocusOperational ExcellenceHigh-Performance CultureInnovationFinancial StrengthOUR BEHAVIORS
Own ItAct With UrgencyFoster a Customer-First MindsetThink Big and ExecuteLead by ExampleDrive Continuous ImprovementLearn and Seek Out Development