Job Description
Job Description
Collection Specialist
About the Role / Key Accountabilities :
- Reporting to the Manager, Credit & / Collections and will be responsible for contacting customers to manage collections (receivables)
- Responsible for account reconciliation and resolving payment discrepancies
- Communicating with customers and internal departments using all methods of communication
- Performing clerical duties as needed
- Managing all levels of client relations specific to collections and general inquiries, and overall credit management
- With the use of various software, manage customer database and monitor all account activities, including investigating payment discrepancies
- Enforce prompt action on overdue accounts and engage in appropriate means of collection activities
- Coordinate payment information updates and customer account changes as assigned
- Other relevant duties as assigned
Position Requirements :
3- 5 years’ work experience in Collections requiredProficient MS Office Suite experience requiredPost secondary education in a related field an assetExperience within the transportation / supply chain industry an assetExperience with and with Great Plains and TMW software an assetPursuit of a CCP designation an assetWhat's In It for You?
Competitive salary ($55,000-$65,000 per year)Career growth opportunity within an industry leading logistics companyGroup Benefits offered - health and dentalShare Purchase Plan - opportunity to buy company shares through payroll at a 100% matchEmployee engagement eventsPosition Competencies :
Detail orientated with exceptional time management skillsExcellent written and verbal communication skills.Exceptional level of organizational skills.Strong interpersonal skills with the ability to collaborate effectively with internal and external stakeholders.Titanium Transportation Group Inc. is committed to providing accommodation throughout the recruitment process for individuals with disabilities, in line with the Accessibility for Ontarians with Disabilities Act. If you need accommodation, reach out to our HR team at and we'll work with you to understand what is needed. We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.
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