Company Description
You will take ownership of guest room inspections, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. You will work closely with other members of the Housekeeping Team and your attentiveness, efficiency and commitment will ensure our guest rooms are cleaned to the highest standard – and our guests feel value
Job Description
Why work for Fairmont Pacific Rim?
- Opportunity to be part of a dynamic Housekeeping team, in a luxury hotel environment.
- A competitive rate of $30.50 per hour
- Complimentary meal through our Colleague Dining Program
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
- Complimentary uniform laundering
- Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
- Opportunity to develop your talent and grow within your property and across the world!
What you will be doing :
Lead and supervise the day-to-day operation of the department to ensure service standards are followedConduct room inspections to ensure that room standards are met to ensure guest satisfactionHandle Guest concerns and react quickly, logging and notifying the proper areasActively participate in daily briefing, daily warm up and department meetingsEnsure Room Attendants are informed daily about priorities in their sectionFollow departmental policies and proceduresReport necessary maintenance itemsOther duties assignedQualifications
Your experience and skills include :
Excellent interpersonal and communication skillsAbility to prioritize work in an environment with multiple interestsProactive with a meticulous eye for detailAble to convey information and ideas clearlyAbility to evaluate and select among alternative courses of action quickly and accuratelyWork well in stressful, high-pressure situationsEffective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and GuestMust be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervisionAdditional Information
Your team and working environment :
Working with a diverse and talented team of passionate individuals, in a luxury hotel environmentA team dedicated to providing the best accommodation guest experienceA team with outstanding attention to detail and is dedicated to delivering unparalleled customer serviceDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS