Service Advisor / Conseiller en Service

The OpportunityVision Ford is looking for a Bilingual Service Advisor. The Service Advisor's role is to be the dealership's first line of customer service. We are seeking a polite, friendly, and well-mannered individual to represent our company and the Vision Ford brand.Why Work with Us?Vision Ford is a part of the Lounsbury Group of Companies. We invest in our employees through training programs and offer : Competitive Wages Group Benefits Plan including health, dental, vision, life insurance, short-term disability and long-term disability, that start on the first day of work (no waiting period) Paid Vacation and Sick days (vacation is negotiable based on experience) Company Pension Plan (after 6 months) Employee discounts on cars, services and Lounsbury Furniture Career growth and continuous developmentResponsibilities Be the first-point of contact for customers in the Service Department Sell products or services that will maintain vehicles Schedule the work for technicians, in the service shop Discuss with customers the recommended or required services for their vehicle Gather information on vehicle condition from the technicians in order to inform the customer on recommended or urgently required services Explaining the benefits of services and the potential outcomes of delaying repairs to customersQualifications Must be able to speak in English and French High school diploma, or equivalent, is required A minimum of 2 years experience in customer service or sale Must be able to write in English Must have a valid driver's licenses and a clean driver's abstract Strong customer service skills, and problem solving skills Good work ethic

About Vision Ford Inc.

Vision Ford Inc. offers many automotive products and services to our Atholville area customers. From quality new Ford vehicles to used cars, we know anyone looking for a vehicle near Atholville will likely find what they want at our dealership. We carry a comprehensive line of Ford vehicles, including the C-Max, Fiesta, Focus, Fusion, and Mustang making us a good choice as your Atholville Ford car dealer.Our services include trusted Ford car repair, original Ford auto parts, and auto financing to help our customers purchase the car of their dreams.