Hotel Director of Operations - East Coast of Canada

MUST BE LEGALLY ALLOWED TO WORK IN CANADA AND HAVE CANADIAN 5-STAR HOTEL / RESORT EXPERIENCE

PLEASE NOTE : NOT IN TORONTO - It is in Nova Scotia

Our client is seeking a passionate Director of Operations for their major branded 5 star hotel property in Nova Scotia. Prefer an upcoming Rooms Division / Hotel / Director of Operations professional to oversee Rooms operations, Front Desk, Housekeeping and Maintenance.

Would consider an outstanding hotel / resort individuals ready for the next step in their career.

This individual MUST have a strong background in 5 star room operations and have a very hands-on management style and experience in a similar Hotel / Resort management role is a must.

You will be expected to lead by example every day, be able to communicate well and interact closely with both the guests and the staff.

The Director of Operations will be expected to be on hand to welcome guests and totally to take care of their needs. Must every day be able to communicate well in both written and verbal communication as well as articulate tasks and interact closely with the team to ensure they are well trained and passionate about guest services.

Role Responsibilities

• Provide daily leadership, management, training and direction to all departments
• Drive Revenue and Control all Costs
• Focus on exceeding guest expectations daily and on improving established cost and quality standards, maximizing profits, developing and retaining employees
• Review, develop and implement policies &; procedures that strengthen the team and improve the customer experience
• Recruit, develop, supervise, inspire and evaluate staff and provide feedback throughout their work to ensure top performance
• Protect the property and their assets through enforcing and maintaining a preventive maintenance program, resulting in employee and guest safety, orderly operations, compliance with legislative standards and company expectations
• Foster a success oriented and accountable environment at the resort

Mandatory Requirements :

• A true passion and appreciation for working in a leading 5-star property is essential for success in this role, with 3 to 5 years similar experience managing a similar 5 star hotel or resort operation is required
• Must be a versatile and multi-skilled professional who is passionate about providing personal serviced and can oversee the rooms division and collaborating with F&B.
• Independent and self-motivated, Creative and Ambitious, Hands-on and Charismatic
• Able to work well with a team and has a proven track record of strong managerial and computers skills
• Willing to accept feedback to ensure their goals are aligned with the team and hotel mission
• A service driven individual dedicated to the guest and employment experience
• Obtained bachelor's degree or diploma in Hotel Management or Business. Excellent communication, interpersonal and solid budgetary knowledge and skills.

This organization will offer a truly outstanding salary of around $125,000, plus excellent benefit package that will be one of the HIGHEST in the Maritimes.

Based on the candidate’s experience, a potential bonus program based on hotel performance goals under the successful candidate’s leadership may be offered, as well as other executive perks.

This position reports to an exceptional General Manager who is seeking an energetic, enthusiastic individual and is looking for someone who wants to match their enthusiasm

Renard International would like to thank all candidates for their interest, but due to the high level of premium guest services experience, only those who meet all requirements will be contacted for further discussions.

MUST BE LEGALLY ALLOWED TO WORK IN CANADA AND HAVE CANADIAN 5-STAR HOTEL? RESORT

If you are interested in this role and you meet ALL of the above requirements, please submit your resume in WORD format. and cover letter to : Robin Sheardown at : [email protected]

Kind regards,

Robin .

Robin Sheardown

Executive Vice-President

RENARD INTERNATIONAL HOSPITALITY SEARCH CONSULTANTS

Corporate Offices : 121 Richmond Street West, Suite 601 Toronto, Ontario, Canada M5H 2K1

Tel : 416 364 8325 Ext : 251

Email : [email protected]

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