Application Engineer I

Working Hours : Monday - Friday, flexible hours with starting time am-am

Travel :

Possible travel for training or customer visits

Candidates must be able to travel between US and Canada

Essential Responsibilities

• Record customer complaints, analyze problems, obtain additional information from the customer, search the documentation / experience for possible solutions, propose a valid and applicable solution.
• Present to internal and external customers the documentation necessary for the operation and maintenance of the devices. Provide additional information as needed.
• Write diagnostic, assembly and disassembly procedures.
• Respond to technical questions raised by inside sales staff, contract administrators or from a client of the latter.
• Provide technical assistance during the drafting of submissions.
• Analyze, research, propose solutions to problems concerning the discontinued products of Client Grid Solutions. Test and industrialize the solution.
• Help materialize business opportunities.
• Check and approve the site reports of our technicians
• Carry out electrical and occasionally mechanical drawings.

Required Qualifications

Working Hours : Monday - Friday, flexible hours with starting time am-am

Travel :

Possible travel for training or customer visits

Candidates must be able to travel between US and Canada

Essential Responsibilities

Required Qualifications

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EEO :