Agent, Office work and operations

As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing and verification of database data integrity. You perform administrative, office and other tasks to help your unit achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results in therefore essential. You help process and analyze information, solve problems and prepare recommendations, tailoring your approach as needed. You also help users operate tools and systems effectively. More specifically, you will be required to :

Ensure the completion of the unit's administrative business processes. Perform analysis. Produce or revise reports and statistics. Carry out various administrative, operational and quality controls. Take corrective measures and carry out the required follow-ups

Provide support to users in the efficient use of tools and systems

Perform various administrative tasks related to data entry, extraction, processing, compilation and coding

Provide various information related to policies, programs and processes in your field

Prepare or revise presentations and other related documents

What we offer

Competitive salary and annual bonus

4 weeks of flexible vacation starting in the first year

Defined benefit pension plan that provides predictable, stable income throughout retirement

Group insurance including telemedicine

Reimbursement of health and wellness expenses and telework equipment

What you bring to the table

Trade school diploma in a related field

A minimum of three years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

Knowledge of French is required

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

LI-Hybrid

Trade Union

Non-unionized