Gestionnaire, développement logiciel – TM1 B2B Identity / Manager, Software Development - TM1 B2B Identity

THE JOB

As Software Development Manager, you will lead the team behind our TM1 B2B Identity platform, ensuring stability, driving delivery, and fostering ongoing innovation to meet diverse client needs.

WHAT YOU WILL BE DOING

As a Software Development Manager, leading our B2B Identity and SSO solution, you will be instrumental in ensuring the security, stability, and scalability of a mission-critical system used by clients across our ecosystem. Partnering closely with development teams, you'll champion best practices in availability, resilience, and secure-by-design architecture. In collaboration with product managers, you'll help shape the long-term vision of our authentication and authorization solutions, translating strategic goals into actionable roadmaps and delivering value through iterative, phased rollouts. You’ll guide your team through technical decision-making, foster operational excellence, and ensure the platform evolves to meet the growing and diverse needs of our clients. With a strong focus on cross-functional alignment, you’ll communicate business priorities clearly and ensure the execution stays in sync with broader organizational goals.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

Hands-on approach

Actively led teams through architecture decisions, delivery, and incident response in high-availability environments

Driven the development of cloud-native services using Java, Spring Boot, Kafka, and Kubernetes on AWS, with a focus on high availability, fault tolerance, and low-latency performance.

Build and scale technically proficient development teams.

Experience modernizing and migrating legacy systems

Collaborate with Product Owners to define an ambitious but realistic vision and roadmap, ensuring timely delivery and adherence to quality standards.

Promote a security-first mindset, ensuring systems follow best practices and meet internal and external compliance standards.

Strong plus : Experience leading the development of an identity and authorization.

Strong plus : Experience with OAuth 2.0 and Okta.

YOU (BEHAVIOURAL SKILLS)

Skilled in identifying, framing, and communicating recommendations to senior leadership.

Proven track record of successful project deliveries.

Able to cultivate a strong technical culture within teams.

Business-savvy and capable of aligning technical decisions with strategic goals.

Self-motivated, autonomous, and proactive.

Passionate about technology and continuous learning.

Energetic, resilient, and determined.

Inspiring leader with strong team-building skills.

Comfortable working in cross-functional, multidisciplinary environments.

Enjoys solving complex technical challenges and crafting innovative solutions.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values :

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email . Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.

LANGUAGE REQUIREMENT

Due to the nature of the role, this position involves interacting with English-speaking clients, colleagues, stakeholders, suppliers, and so forth. Therefore, a high level of proficiency in English, both verbal and written, is required. While a strong command of English is essential for this role, candidates with a working knowledge of French are also encouraged to apply.

#LI-REMOTE