Program Manager leading a global, multi-workstream consolidation of external websites onto a common
- Contractor
Our client is seeking a Program Manager leading a global, multi-workstream consolidation of external websites onto a common CMS platform
Our client is seeking a Program Manager to lead a global digital transformation program, consolidating 75– external, customer-facing websites across Canada, the US, Australia and South America onto a common content management platform. You'll run multiple workstreams (content, design and build, technical integration, testing and launch) across Marketing, regional business teams, IT and a digital agency, keeping them aligned and on track through each migration wave. This is a program leadership role: workstream leads and the agency own the detailed work.
Duration: Starting part-time January and February then full time in March - end March with possibility of extension
Working model: Remote with some early mornings to accommodate global teams
Must-haves
- 7+ years of program management or senior project management, including leading multi-workstream digital transformation programs.
- Led at least one website consolidation, website replatform or CMS migration of external, customer-facing websites across 20+ sites in multiple countries (e.g. Sanity, Contentful, Contentstack, Adobe Experience Manager (AEM), Sitecore, Optimizely, Drupal). Intranet and SharePoint projects don't count toward this.
- Delivered multi-wave website launches, overseeing content migration, UAT, cutover, go-live and hypercare.
- Managed digital agencies and technology vendors against SOWs, schedule and budget, from the client side.
- Led global programs across Marketing, business and IT, including steering committee reporting, RAID management and change control.
Nice-to-haves
- Sanity (strongly preferred) or another headless CMS (e.g. Contentful, Contentstack, Storyblok).
- Understanding of merging Multilingual websites (e.g. Spanish, Portuguese), including localization.
- Working knowledge of SEO, web analytics (e.g. Google Analytics 4, Adobe Analytics), accessibility (e.g. WCAG, AODA) and consent management (e.g. OneTrust).
- Hosting and infrastructure coordination (e.g. CDN, DNS, Akamai, Cloudflare).
- Setting up post-launch web governance and an operating model for ongoing site ownership.
- •PMP or PgMP certification.
Key Responsibilities
- Lead the website consolidation program end to end, owning the integrated plan, milestones, dependencies, budget, risks and decisions across all workstreams.
- Set up and run the workstreams (content, design and build, technical integration, testing and launch), holding workstream leads and the agency accountable for delivery.
- Build the site migration roadmap and wave plan, sequencing sites by business priority, complexity and readiness.
- Align Marketing, regional business teams and IT on priorities, and resolve competing demands across regions.
- Manage the digital agency and other vendors on deliverables, timelines, SOW commitments, budget and quality.
- Set readiness criteria for each wave and confirm content, technical, security and accessibility requirements are met before launch.
- Run program governance, including decision forums, steering committee updates, RAID and change control.
- Report progress, financials, risks and decisions to executives.
- Transition the consolidated platform into an ongoing operating and governance model.