Optical Store Manager Mayfair
- Permanent, Full-time
Start a new career! Join the world’s largest privately owned optical retailer, supporting over 41 million customers in 11 countries.
Seeking a Store Manager/Supervisor, who will lead the day to day operations of the Mayfair store and guide a team of Eyecare Consultants to deliver exceptional customer experience.
This is a full time, permanent opportunity offering $28-$30/Hr!
What You’ll Do
Lead, coach, and support your team to deliver outstanding customer care
Oversee daily store operations and ensure smooth, efficient workflows
Provide guidance on product selection, sales techniques, and service standards
Use KPIs to drive performance while keeping customer satisfaction at the heart of every decision
Ensure accuracy in orders and dispensing to maintain high clinical and service standards
Handle customer concerns with care and professionalism
What We Offer
Extended health benefits + Employee Assistance Program
3 weeks’ vacation, 6 sick days, 1 paid volunteer day, and your birthday off
Two free pairs of glasses every year + product discounts
Access to our internal app for training, connection, and rewards
Career growth opportunities as the company continues to grow across Canada
What We’re Looking For
Experience in retail management or supervision – optical experience an asset
A natural people person who values building long term customer relationships
A motivating leader who inspires high service and technical standards
Strong understanding of KPIs and proven ability to drive performance
Detail oriented, organized, and committed to accuracy in all tasks
Confident managing store operations, addressing concerns, and creating a vision for success
If you’re passionate about customer care and want to grow with a global brand making a difference in eye health, we’d love to hear from you.
After submitting your resume, you will receive a reach out from our virtual recruiter. Please complete the short questionnaire to set up your application in our system. Your answers will be reviewed by a human staffing consultant and we will contact you if you are a suitable match for this position.