information technology (IT) operations analyst

Education

• Bachelor's degree
• or equivalent experience

Work setting

• Willing to relocate
• Private company, corporation or industry
• Information technology (IT) infrastructure

Tasks

• Confer with clients to identify requirements
• Document technical requirements to ensure that products, processes and solutions meet business requirements
• Design, develop and implement information systems business solutions
• Provide advice on information systems strategy, policy, management and service delivery
• Assess physical and technical security risks to data, software and hardware
• Develop and implement policies and procedures throughout the software development life cycle
• Resolve conflict situations
• Execute and document results of software application tests and information and telecommunication systems tests

Computer and technology knowledge

• Adobe Experience Manager (AEM)
• Cloud
• MS Outlook

Area of work experience

• Project implementation
• Information technology (IT) service delivery

Area of specialization

• User experience design
• E-commerce

Work conditions and physical capabilities

• Ability to work independently
• Work under pressure
• Attention to detail

Personal suitability

• Initiative
• Team player

Screening questions

• Are you available for shift or on-call work?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?

Experience

• 2 years to less than 3 years

Workplace information

• Hybrid

Health benefits

• Dental plan

Financial benefits

• Bonus
• Gasoline paid

Other benefits

• Free parking available
• Parking available

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees
• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers
• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities