Senior Back-End Email Developer (Salesforce Marketing Cloud)

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

101,800 - 124,400

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

12%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Are you looking to apply your technical expertise to personalized and impactful customer experiences? Join a team that transforms data and technology into relevant communications for the customers and prospects of Intact Insurance, belairdirect and other Intact Financial Corporation brands.

In this role, you will design, develop, automate and deploy email, text message and mobile notification communications using Salesforce Marketing Cloud. You will also contribute to the evolution of customer journeys and our omnichannel communication strategy, while serving as a technical resource for the team.

What you’ll do here:

• Design and deploy customer journeys and campaigns in Salesforce Marketing Cloud.
• Develop and optimize automations, workflows, data extensions, SQL queries and integrations.
• Collaborate with Data, Marketing, Information Technology and external partners to turn business needs into effective technical solutions.
• Implement personalization, dynamic content and A/B testing.
• Perform quality assurance as well as functional, technical and rendering tests before deployment.
• Monitor campaigns, troubleshoot issues and recommend improvements.
• Ensure the quality, security, documentation, maintainability and scalability of solutions.
• Participate in code reviews, share best practices and help improve the team’s ways of working.

What you bring to the table:

• At least 10 years of relevant experience in development, ideally in a similar role.
• Strong knowledge of Salesforce Marketing Cloud, including Email Studio, Journey Builder, Automation Studio and Contact Builder.
• Proficiency in HTML, CSS, JavaScript, AMPscript, SQL and SSJS.
• Experience with data extensions, APIs and Salesforce Marketing Cloud integrations.
• Strong collaboration skills and the ability to work with multidisciplinary teams.
• A high level of autonomy, initiative and the ability to manage multiple priorities.
• A solution-oriented mindset and the ability to solve complex technical problems.
• Strong attention to detail, rigour and a consistent focus on quality.
• Adaptability and excellent communication skills.
• Salesforce Marketing Cloud Email Specialist certification, experience with Litmus or JIRA, and knowledge of front-end email development are assets.
• No Canadian work experience required however must be eligible to work in Canada.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country

#LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.