Operations Delivery Manager

The Delivery Operations Manager will manage operational excellence across multiple airport and resort retail locations, overseeing execution, loss prevention, and financial discipline. This role provides hands-on support to Multi-Unit Managers, using data-driven insights, targeted interventions, and consistent operational standards to strengthen leadership effectiveness and safeguard commercial performance.

Key Impact:

• Consumers: Experience seamless service, strong product availability, and consistent brand engagement across all locations.
• Store Teams: Empowered, coached, and developed to deliver high-quality, consistent execution.

Key Responsibilities

• Elevate operational consistency, compliance, and financial controls across assigned locations
• Analyze performance data to identify risks, trends, and opportunities for improvement
• Lead focused action plans to reduce shrink, improve inventory accuracy, and strengthen execution
• Conduct regular field visits to coach store teams and reinforce standard operating procedures
• Support Multi-Unit Managers with operational expertise, allowing them to focus on people and sales performance
• Partner cross-functionally to improve processes, merchandising execution, and inventory flow
• Ensure adherence to company policies and airport/resort regulatory requirements
• Provide clear reporting and actionable insights into senior leadership

Compensation: $60-66 annually