Service Technician

Description

About the role

Our client is seeking a Medical Gas Service Technician based in Halifax, where its current customer base is concentrated.

You will deliver skilled on-site service to help keep customers' medical gas equipment operating reliably and safely. Working from your home location, you will travel directly to customer sites and support healthcare facilities throughout Atlantic Canada.

Medical gas experience is a key focus of the search. The role also requires strong mechanical and electrical troubleshooting skills, a professional approach to customer service, and the ability to work independently.

Key responsibilities

• Manage and complete scheduled service assignments safely, responsibly, and efficiently while meeting established productivity goals, including an 80% utilization rate.
• Service and repair medical gas supply equipment and systems, including liquid ring systems.
• Perform scheduled preventive maintenance in accordance with service agreements and applicable medical gas code requirements.
• Complete new system start-up, testing, and commissioning within medical gas code specifications.
• Train end users on equipment operation, alarms, maintenance, and how to request service support.
• Complete comprehensive work order reports before leaving each customer site, including root cause, actions taken, recommendations, and photographs.
• Respond to emergency service calls according to the on-call schedule, providing troubleshooting support or attending the site for repairs.
• Travel extensively throughout Atlantic Canada to support customer needs, including overnight stays when required.

Job Requirements

Skills and experience

• Knowledge and technical skills to diagnose, troubleshoot, and repair mechanical and electrical equipment.
• Proficiency with tools, test equipment, gauges, and meters.
• Ability to read electrical blueprints, colour-coded design schematics, and as-built drawings.
• A positive, professional approach when working with customers, patients, and service colleagues in hospital settings.
• Ability to manage changing priorities in a fast-paced service environment.
• Comfort working independently and collaborating remotely with colleagues.
• Ability to work from a Halifax home base and support customers throughout Atlantic Canada.

Assets

• Experience with CSA Z7396.1-17, Medical Gas Pipeline Systems, as referenced in the supplied posting.
• Electrical control circuit knowledge.
• Bilingual proficiency in English and French.

Candidates are encouraged to apply even if they do not meet every listed qualification. The employer values diverse experiences and perspectives.

Compensation and benefits

The starting hourly base wage is $30.00–$35.00, depending on the candidate's qualifications, experience, and demonstrated skills.

In addition to base wages, the compensation package may include:

• A company-leased vehicle with a gas and maintenance card.
• 15 days of vacation to start, prorated for the first year.
• Group health benefits upon hire.
• Participation in an employer-matched registered pension plan.
• An annual physical fitness subsidy.
• An employee assistance program.
• Additional benefits.

The employer is committed to fair and equitable compensation based on objective, gender-neutral criteria. Compensation is determined by the role's responsibilities and the candidate's qualifications, experience, and skills, without regard to protected characteristics.

The organization supports learning, development, and long-term careers in an environment built on trust, collaboration, and continuous improvement.

Location and working arrangement

This is a home-based field service position located in Halifax, Nova Scotia, employed through the company's legal entity in Halifax. Although the posting describes the role as fully remote, the work requires regular on-site customer service, extensive travel across Atlantic Canada, and overnight stays as needed.