MOVE Program Specialist

GOODLIFE KIDS FOUNDATION- MOVE PROGRAM SPECIALIST

**This position is remote and/or based out of London Ontario**

Join Our Team and Make a Difference!

GoodLife Kids Foundation (GLKF) has a vision for all kids and youth with autism and intellectual disabilities to experience the joys and benefits of being active.

MOVE by GoodLife Kids is a free physical activity and fitness program for youth ages 12-21 with autism and intellectual disabilities, offered by GLKF. Youth with autism and intellectual disabilities often face barriers to participation, including high costs, lack of individualized support, and inaccessible environments. The MOVE by GoodLife Kids Program was created to break down these barriers and foster a sense of belonging through movement.

With both virtual and in-person classes available across Canada, the program ensures accessibility for all participants. MOVE classes are provided at no cost to families, adaptive to individual needs, and provides ongoing participation until the participant graduates from the program. Our highly trained MOVE Coaches and Support Agents create a welcoming and supportive environment, helping participants build confidence with movement, develop social connections, and improve their overall well-being.

If you are passionate about physical activity, inclusion, and making a meaningful impact in the lives of youth and families, we’d love to have you on our team!

Key Responsibilities

Program Coordination

• Coordinate and organize all new and ongoing MOVE classes within the participant management platform.
• Process new participant registrations and manage participant placement into classes.
• Monitor and manage class waitlists, facilitating participant movement into available program spaces.
• Maintain the MOVE participant lead database, ensuring accurate documentation of interactions, lead status, and follow-up activities.
• Respond to participant and caregiver inquiries through the MOVE Program inbox in a timely, caring, and professional manner.
• Coordinate participant communications, engagement initiatives, and recognition activities that enhance the overall family experience.
• Lead monthly and quarterly planning activities related to participant recognition and celebrations.
• Coordinate participant orders and fulfillment activities.
• Develop and deliver training for Associates on participant experience initiatives, updates, and best practices to ensure a consistent and exceptional experience for participants and caregivers.

Support MOVE Program Youth Ambassadors

• Collaborate with the GoodLife Kids Foundation Marketing team to identify and support internal and external opportunities for MOVE Ambassadors.
• Support the recruitment, onboarding, and training of MOVE Ambassadors.
• Build and maintain strong relationships with Ambassadors and their caregivers.
• Respond to inquiries and communications through the MOVE Ambassador inbox in a prompt, caring, and professional manner.

Program Planning, Evaluation, and Reporting

• Assist with program planning, implementation, monitoring, evaluation, and data collection to support the delivery of a high-impact national program.
• Contribute to the development and maintenance of internal program resources, tools, and documentation.
• Facilitate the collection and tracking of key program metrics.
• Create customized reports by working with stakeholders to understand reporting requirements and provide accurate, actionable insights.
• Support the administration and optimization of CRM systems and business processes.
• Analyze data to identify trends, opportunities, and recommendations for program improvement and growth.

Community Engagement

• Support program awareness and marketing initiatives by participating in virtual and in-person events.
• Assist with promotional activities that increase awareness of MOVE and expand program reach.
• Represent GoodLife Kids Foundation and the MOVE program in a professional and positive manner at community and stakeholder events.

Do You Have What It Takes?

• Postsecondary education in a related field.
• 1-3 years of experience in program coordination, project coordination, or a related role.
• Experience working with individuals with disabilities.
• Experience coordinating physical activity, fitness, recreation, or sport programs is considered an asset.
• Strong organizational, planning, and problem-solving skills, with the ability to manage multiple priorities effectively.
• Demonstrated ability to manage time efficiently, work independently, and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite, Zoom, and other digital collaboration tools.
• Comfortable leveraging technology to streamline processes, enhance collaboration, and support virtual program delivery.
• Excellent written and verbal communication skills, with the ability to build positive relationships with participants, caregivers, volunteers, and stakeholders.
• Strong interpersonal and relationship-building skills, with a collaborative approach to achieving team goals.
• Flexible, adaptable, and proactive, with the ability to respond effectively to changing program needs and priorities.
• Ability to work both independently and as part of a team while maintaining a high level of accuracy and attention to detail.
• Reliable high-speed internet connection capable of supporting uninterrupted virtual meetings and video conferencing.

Accommodations

Compensation:

It is expected that the selected candidate will start at a base salary of $49,000. The annual range of expected compensation for the position is $49,000 - $61,000 determined by performance and time in the position.

This job posting is for an existing vacancy.