Support Worker
- Permanent, Part-time
Support Worker
Permanent, Part-time
Build your career where you truly belong — welcome to Umbrella Family. For over 35 years, we’ve been a trusted leader in early childhood education, powered by passionate staff who make a real impact every day. At Umbrella Family, you’re supported, heard, and empowered to grow in a collaborative environment designed to help you thrive. Join a workplace that values your contributions and celebrates the connection you make with children and their families. This isn’t just a job — it’s your opportunity to be part of something special.
Location: Viola Desmond Centre; 50 Secord Dr, Hamilton, ON L8K 3W7
Total Weekly Hours: 26.25 hours per week
Schedule: Monday-Friday 7:00am-9:00am & 2:45 pm-6:00 pm
Pay Rate (per Collective Agreement, includes wage grants): $21.79 per hour
About the Role
As a Support Worker , you will provide support for children with physical, behavioural, or mental health challenges in our childcare and school-age programs. Your role is essential in helping children succeed in a safe, nurturing, and structured environment, while working collaboratively with families, teachers, and colleagues. Your work ensures smooth transitions, consistent routines, and individualized support that enables each child to thrive.
Qualifications
- Related experience supporting children with diverse abilities and behaviours
- Knowledge of strategies for positive behaviour guidance and self-regulation support
- Ability to work collaboratively with families, educators, and school partners
- Familiarity with Individual Education Plans (IEPs) and implementing individualized strategies
- Excellent problem-solving, communication, and interpersonal skills
- Flexibility to adapt to varying schedules and responsibilities
- Patience, empathy, and passion for supporting children and their families
Certifications
- Standard First Aid with CPR Level C
- Satisfactory Vulnerable Sector Police Check
- Proof ofup-to-date immunizations(TB, Tetanus, MMR)
Key Responsibilities
- Provide support to children with physical, behavioural, or mental health challenges
- Support daily routines, including meal/snack times, transitions, and school pick-ups/drop-offs
- Assist children with self-regulation, social skills, and behavioural guidance according to individualized strategies
- Communicate and collaborate with parents, school staff, and colleagues to ensure consistent support and smooth transitions
- Implement Individual Education Plans (IEPs) or individualized strategies as required
- Observe, document, and report on children’s progress and needs
- Support a safe, inclusive, and structured learning environment
- Assist with classroom or program activities as required, while providing personalized support for assigned children
- Adapt to the needs of multiple children or classrooms as required by the centre
Why Join Umbrella Family?
- Comprehensive benefits package
- Robust retirement plan with employer matching
- Access to Employee Assistance Program
- Unionized environment supporting work-life balance
- Generous vacation and sick time entitlements
- Priority childcare placement for employees’ children
- Positive, collaborative, and supportive work environment
Commitment to Accessibility
We are committed to providing accommodations in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) . Please let us know if you require accommodations during the hiring process.
Recruitment Process Disclosure
This organization does not use artificial intelligence (AI) systems or automated decision-making technologies in the screening, assessment, or selection of applicants for employment. All applications are evaluated exclusively through a human review process conducted by our Human Resources personnel and hiring managers.
This job posting is for an existing vacancy within the organization.
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