Retail Postal Customer Service Clerk

Welcome customers warmly while maintaining accurate transactions and a neat checkout area in a Shoppers Drug Mart retail postal outlet. Support dependable service daily.

As a Post Office Clerk, you provide superior customer service and positively engage every customer. You greet customers, request PC Optimum Cards, process product information, and account for cash and related items. The position also includes receipt and return documentation, merchandising, loss prevention, housekeeping, and compliance with store procedures.

Key Responsibilities:

• Greet customers and display a warm demeanor
• Maintain a neat, organized checkout area
• Ask for PC Optimum Cards during transactions
• Complete customer receipt and return documentation
• Follow loss prevention standards and safety regulations

Requirements:

• Excellent customer service and engagement skills
• Strong computer and register skills
• Organization and neatness in daily work
• Ability to record keep accurately
• Detail-oriented approach to processing customer orders

Use warm customer engagement, accurate processing, and organized service practices to support Shoppers Drug Mart postal customers effectively.

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