Barrie Retail Sales Manager

Lead retail sales performance at Michaels in Barrie, Ontario, using customer-focused coaching and operational leadership. Champion engaging service and consistent store execution.

The Sales Manager supports the Store Manager while leading front-end and service operations. This position drives selling behaviors, brand standards, and sales and service KPIs. Responsibilities span customer experience, POS systems, loyalty enrollment, team development, and daily operational continuity.

Key Responsibilities:

• Lead adherence to Standard Operating Procedures and Company programs
• Coach Customer Experience and ART of Selling behaviors
• Provide Manager-on-Duty coverage and maintain service standards
• Oversee POS, Self-Checkout, and customer transaction support
• Train team members through onboarding and skill-building

Requirements:

• Three or more years of retail leadership experience
• Ability to remain standing for extended periods
• Ability to move throughout the store regularly
• Ability to lift, carry, push, and pull merchandise
• Availability for nights, weekends, and early mornings

Bring retail leadership, customer coaching, and sales execution skills to Michaels’ Barrie store while supporting strong service results.

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