Job type
- Full-time
Job description
Lead technician scheduling and work orders as Service Manager at RDO Equipment Co. in Lakeside, California, supporting customers and shop operations.
This full-time management position oversees service workflows at RDO Equipment Co. You will coordinate technicians, communicate with customers, manage repair progress, and develop a supportive team. Industry familiarity is helpful but not required.
Key Responsibilities:
- Open, close, and monitor work orders
- Assign technicians to jobs and manage schedules
- Communicate clearly with customers during repairs
- Lead, support, and develop technician team members
- Build customer relationships and deliver quality service
Requirements:
- Leadership abilities and willingness to learn
- Strong customer service skills
- Confidence using computers and learning systems
- Clear written and verbal communication
- Valid United States work authorization without sponsorship
Bring leadership, scheduling, customer service, and communication skills to RDO Equipment Co.'s Lakeside service operation.
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