Remote Patient Care Advocate - Impact & Support

LucyRx is a patient-first pharmacy benefits manager seeking a Patient Care Advocate to deliver high-quality, empathetic support to members through the Care Guide programs. The role includes inbound inquiries, outreach, issue resolution, and guidance, acting as the frontline contact for member needs.

You will collaborate with Team Leads and cross-functional partners to resolve member issues, uphold compliance, and drive Care Guide program goals while maintaining quality and timely responses.

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