Fraud Specialist

Investigate billing discrepancies and fraud like AIT and IRSF. Negotiate dispute resolutions end-to-end with customers and carriers. Build dashboards and analyze data to drive action. Who you are: 8+ years in telecom ops, fraud ops, vendor management, or consulting. A sharp communicator and negotiator, data-oriented and tenacious. Skilled in Excel/Sheets, SQL/Looker, and project management. What we offer: Competitive pay, generous time off, and parental/wellness leave. Healthcare, retirement savings, and equity grants. A remote-first culture with global inclusion. Twilio is a communications platform that delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers to craft personalized customer experiences. The company is remote-first and values connection, global inclusion, and Twilio Magic culture. #J-18808-Ljbffr