Balance nightly hotel accounts and support guests at the Sandman Hotel Group front desk during the overnight shift. Use accounting knowledge and customer service skills.
The Hotel Night Auditor conducts nightly audits and consolidates departmental ledger accounts. The position prepares hotel operating reports while maintaining front desk operations overnight. Responsibilities include guest registration, payments, inquiries, complaints, room assignments, and hotel security.
Key Responsibilities:
Conduct nightly audits and balance departmental ledger accounts
Maintain vacancies, reservations, and room assignments
Register arriving guests and assign rooms
Compile records, guest accounts, receipts, and vouchers
Post charges and prepare credit card summaries
Requirements:
High school diploma, G.E.D., or equivalent
Customer service and people management experience
Working knowledge of hospitality and accounting principles
Strong conflict resolution and negotiation skills
Effective verbal and written communication abilities
Apply accounting, front desk, and guest relations skills as a Hotel Night Auditor serving overnight hotel operations.
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Hotel Night Auditor Front Desk • abbotsford, fraser valley regional district, Canada