On-Call Security Systems Dispatcher

Monitor security systems and dispatch calls as an On-Call Dispatcher for the Town of Mount Royal. Serve citizens across rotating shifts.

Under Captain supervision and Sergeant guidance, this position handles telephone and in-person inquiries, routes calls, and records information. Duties include video surveillance, access control, alarms, emergency intercoms, databases, and radio systems. The schedule rotates through days, evenings, nights, weekdays, and weekends as operational needs require.

Key Responsibilities:

• Receive, log, and dispatch call center communications
• Monitor cameras, access controls, alarms, and intercoms
• Serve citizens at the Public Safety counter
• Enter permits and relevant information into databases
• Check panic buttons, cameras, phone lines, and equipment

Requirements:

• High school diploma or equivalent
• One year of relevant employment experience
• French and English spoken and written
• Knowledge of radio systems
• Precision, autonomy, organization, and prioritization skills

Bring clear reporting, analytical judgment, and security monitoring skills to the Town of Mount Royal dispatch centre.

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