- Part-time
Become a vital part of guest experiences with Gateway Casinos. We are seeking a friendly and patient Guest Services Representative for a part-time role, where your customer service skills will shine.
This position requires a minimum of one year of experience in customer service. You will meet and assist guests, provide information on events, and explain our rewards loyalty program. If you thrive in a busy environment and enjoy helping others, this role is a perfect fit for you.
Key Responsibilities:
• Greet and assist guests with inquiries and concerns
• Provide details on current and upcoming events
• Enroll customers in the rewards loyalty program
• Help implement on-site events and promotions
Requirements:
• Minimum one year experience in customer service
• Proven high level of customer service and communication
• Organizational and multitasking skills
• Intermediate computer and math skills
• Ability to register with provincial gaming authority
Leverage your passion for service and help create amazing experiences at Gateway.
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