Entry-Level Production Support Analyst

Support IT production and application operations as an entry-level Production Support Analyst with troubleshooting and analytical skills. French and English communication are required.

Wipro seeks an IT Operations Analyst or Production Support Analyst for day-to-day production and application operations. The opportunity suits recent graduates or candidates with up to two years of experience. You will build knowledge across IT Operations, Production Support, and IT Service Management processes.

Key Responsibilities:

• Support day-to-day IT production operations
• Support application operations and production environments
• Apply incident, problem, and change management concepts
• Learn IT Operations and ITSM processes
• Use analytical skills to troubleshoot operational issues

Requirements:

• Master's degree in a related computing field
• One to two years of experience; graduates welcome
• Strong French and English communication skills
• Basic understanding of infrastructure, applications, or databases
• Project management skills are mandatory

Build your Wipro career through IT operations, application support, troubleshooting, and bilingual French-English communication.

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