Remote Disability Case Analyst

Remote across Canada, this Disability Case Analyst role combines clinical insight, analytical thinking, and human connection. Guide plan members through illness, injury, and recovery.

At Manulife, you will support plan members while assessing medical, functional, vocational, and psychosocial factors. You will develop recovery and return-to-work strategies, collaborate with employers and healthcare providers, and support claims across AMCS, STD, or LTD. Your work will help achieve measurable outcomes.

Key Responsibilities:

• Handle dedicated caseloads within service agreements and turnaround times
• Assess claims using contractual, medical, and vocational information
• Develop recovery and return-to-work strategies for plan members
• Collaborate with sponsors, providers, specialists, and internal partners
• Communicate benefit information and difficult decisions through letters and calls

Requirements:

• Healthcare degree or equivalent work experience considered an asset
• Health-related background or disability management knowledge advantageous
• Efficient decision-making ability under tight deadlines
• Strong organization and prioritization skills for diverse tasks
• English and French bilingualism is an asset

Apply clinical knowledge, sound decision-making, and compassion as a remote Disability Case Analyst supporting sustainable recovery outcomes.

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