Lead welcoming resident services for S&R Group using office administration, sales, and strong communication skills in a seniors living home.
This full-time Resident Services Manager role combines office management with prospect management. You will support reception, office operations, resident conversations, and sales-effective tours. The position also requires responding to inquiries, maintaining records, and coordinating time-sensitive administrative tasks.
Key Responsibilities:
Manage reception and office duties for the seniors living home
Conduct tours for walk-in and booked appointments
Prioritize appointments and resolve conflicts proactively
Order supplies, process invoices, and track attendance
Process payroll and post scheduled hours
Requirements:
Persuasive marketing and sales experience
Post-secondary diploma in office administration
Excellent interpersonal, communication, and organizational skills
Computer literacy including Word, Excel, and Outlook
Ability to work with minimal supervision under pressure
Apply office administration, sales, and resident engagement skills as Resident Services Manager with S&R Group.
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Seniors Living Office Manager • kitchener, region of waterloo, Canada