Public Safety Communications Clerk

Handle public safety communications as an auxiliary Telecommunications Clerk, recording complaints and transmitting information by telephone or two-way radio. Part-time scheduling requires at least 14 weekly hours.

The position supports municipal departments by managing incoming service concerns and employee communications. Responsibilities include documenting calls, following up, relaying instructions, and monitoring fire, theft, fuel pump, and power alarms. Candidates need a High School Diploma, related experience, Windows knowledge, and bilingual English-French communication skills.

Key Responsibilities:

• Receive complaints about streets, water, traffic, and lighting
• Document call nature, receipt time, and details
• Ensure necessary automatic call recording measures
• Transmit information by telephone or wireless telephone
• Notify employees when building alarms activate

Requirements:

• High School Diploma
• One year of experience in this field
• Familiarity with public service particularities
• Windows software knowledge
• Bilingual written and spoken English and French

Use accurate call documentation, two-way communication, and alarm monitoring to support municipal public safety operations.

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