Evening Closing Customer Service Representative

Deliver customer service at Gold’s Gym British Columbia during evening closing shifts, using communication, cash handling, and POS skills. This part-time schedule supports members and guests.

As a part-time Customer Service Representative, you will oversee front desk operations during evening closings. The work includes member check-in, guest support, cash reconciliation, POS handling, and facility security. You will also assist with tours, onboarding, appointments, and outreach through calls, texts, and emails.

Key Responsibilities:

• Oversee front desk operations during evening closing shifts
• Secure the facility and prepare it for the next day
• Greet and check in members and guests properly
• Reconcile daily cash and complete end-of-night closeout
• Support tours, onboarding, appointments, and member outreach

Requirements:

• Previous customer service experience required
• Strong written and verbal communication skills
• Fluency in English; additional languages are an asset
• Microsoft Office, cash handling, and POS experience
• Reliable transportation or easy commuting ability

Use customer service, communication, cash handling, and POS skills to support evening operations at Gold’s Gym British Columbia.

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