Digital Communications Web Specialist

Shape clear, accessible digital experiences at Edmonton Public Library through website management, user experience improvements, and ongoing optimization. Coordinate web work across EPL.

As a Digital Communications Specialist, you will manage EPL.ca, the intranet, and microsites while supporting accessible, user-centred content. You will coordinate requests, platform enhancements, releases, testing, and issue resolution with internal teams, Information Technology, and vendors. The work also includes analytics, search optimization, and governance.

Key Responsibilities:

• Manage daily web operations across EPL digital properties
• Publish, update, structure, and retire accessible web content
• Improve navigation, metadata, links, redirects, and user journeys
• Coordinate enhancements, testing, releases, and urgent updates
• Analyze performance through analytics, feedback, and usability testing

Requirements:

• Three years managing content-intensive websites or digital platforms
• Hands-on WordPress, Squarespace, Drupal, or comparable CMS experience
• Knowledge of accessibility, UX, information architecture, SEO, and AEO
• Working HTML, CSS, responsive design, and cross-browser QA knowledge
• Essential Figma proficiency for UX/UI design and prototyping

Apply web operations, accessibility, analytics, and user-centred thinking to improve Edmonton Public Library digital services.

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