French Customer Service Representative

Serve GardaWorld customers in Edmonton using French communication, professional phone service, and strong problem-solving skills in an office setting.

As a Customer Service Representative, you support internal and external customers through clear communication and organized service. The position requires customer service experience, good judgment, and proactive customer development in a direct selling environment. You will address concerns, explain solutions, and coordinate with colleagues.

Key Responsibilities:

• Respond confidently to customer telephone inquiries using provided tools
• Maintain positive, empathetic, and professional customer interactions
• Resolve concerns by clarifying causes and explaining solutions
• Follow up to confirm customer concerns are resolved
• Recommend improvements benefiting clients and increasing efficiencies

Requirements:

• High school diploma
• At least one year of customer service experience
• Excellent verbal and written communication skills
• Experience handling customer escalations
• Weekend, evening, holiday, or on-call work may be required

Bring French communication, customer care, and problem-solving abilities to GardaWorld's Edmonton Customer Service Representative team.

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