Geospatial Service Design Consultant

Lead geospatial service design for LIO modernization, data access, and modelling standards, using ArcGIS expertise and user-centered methods.

As a Service Designer, you will act as the primary consultant within multidisciplinary teams supporting the Geospatial Ontario IT Program. Your work includes mapping current services, researching user needs, coordinating solution design, and guiding development. Additional projects may involve GIS platform maintenance, modernization, and Portal for ArcGIS Enterprise deployment.

Key Responsibilities:

• Define service design approaches for multidisciplinary project teams
• Research government, ministry, partner, and customer requirements
• Develop service delivery strategies, processes, methods, and standards
• Coordinate design, development, prototype testing, and implementation
• Facilitate change management across service delivery channels

Requirements:

• Five or more years of Service Designer experience
• Experience with ArcGIS Portal, Online, Server, and Image Server
• Experience supporting infrastructure modernization and new IT solutions
• Knowledge of content strategy, inclusive writing, and information architecture
• Excellent oral and written communication skills

Use geospatial technology, service blueprints, and stakeholder collaboration to improve integrated digital service delivery solutions.

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