Claims Call Centre Associate at Zurich Canada

Enhance your career with Zurich Canada as a Claims Call Centre Associate. Handle routine and complex claims in a supportive, customer-focused hybrid work environment.
Zurich Canada seeks a Claims Call Centre Associate to manage first reports of loss. The role focuses on processing claims, technical duties, and collaboration with key stakeholders. Utilize advanced technology and engage in specialized projects to provide high-quality service in commercial lines.
Key Responsibilities:
• Process routine and complex claims through various channels
• Manage technical duties on specialized projects
• Interact with internal business partners and external agents
• Ensure compliance with legal and regulatory controls
• Meet quality, availability, and productivity objectives
Requirements:
• High School Diploma or equivalent with 2+ years in customer service
• Zurich Certified Insurance Apprentice with an Associate Degree
• Contact center experience preferred (18+ months)
• Strong knowledge of insurance regulations is an asset
• Advanced Microsoft Office skills
Be a vital part of Zurich Canada in delivering exceptional claims service to customers.
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