Shoppers Drug Mart Front Store Supervisor

Lead customer service, cash operations, and merchandising at a Shoppers Drug Mart store while supporting health, beauty, and convenience services.

As Front Store Supervisor, you manage customer service functions involving cash, cashiers, and merchandising. You train and guide staff, maintain store standards, and address customer inquiries and issues. Planning, judgment, organization, and problem solving support daily store operations.

Key Responsibilities:

• Ensure cashiers follow store policies and operating procedures
• Train merchandisers and provide ongoing guidance
• Manage cash office inventory and cashier tracking
• Resolve refunds, exchanges, and customer inquiries
• Maintain organized shelves and directed product displays

Requirements:

• Computer literacy and organized work habits
• Efficient time management skills
• Knowledge of products and supplies
• Independent thinking when organizing the store
• Problem solving to ensure customer satisfaction

Apply planning, customer service, cash management, and merchandising skills as a Shoppers Drug Mart Front Store Supervisor.

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