Pharmacy Assistant Customer Service

Deliver pleasant pharmacy customer service as a Pharmacy Assistant at Shoppers Drug Mart. Greet customers, manage prescriptions, and protect confidential information.

This Pharmacy Assistant supports customers throughout prescription pickup and pharmacy administration. You will set wait-time expectations, locate and cash out prescriptions, manage dispensary cash, and refer clinical questions to pharmacists. Privacy requirements guide daily service.

Key Responsibilities:

• Greet customers promptly and gather prescription information
• Set realistic expectations regarding prescription wait times
• Locate and cash out prescriptions and ancillary items
• Maintain and control the dispensary cash register
• Adhere to confidentiality and privacy requirements

Requirements:

• High school diploma
• Effective organizational skills and ability to multitask
• Strong attention to detail
• Problem-solving skills
• Pharmacy experience preferred

Bring organized service, prescription handling, and privacy awareness to the Pharmacy Assistant team at Shoppers Drug Mart.

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