Senior Living Concierge Administrator

Deliver welcoming concierge service and accurate records for residents at Hallmark on the Park and Hallmark on the Lake in Abbotsford.

Baptist Housing seeks a casual Resident Services Assistant to serve two Assisted Living and Independent Living communities. Reporting to the Resident Services Manager, you will act as a hospitality ambassador for residents, families, visitors, and the business office. Your responsibilities include onboarding, billing support, maintenance communication, and documentation.

Key Responsibilities:

• Facilitate resident onboarding, confidential files, lockers, parking, and keys
• Create documents and spreadsheets using Microsoft Word and Excel
• Record meal tickets and prepare monthly census reports
• Track and invoice housekeeping, meal, and utility charges
• Receive and communicate maintenance requests through Maintenance Care

Requirements:

• Proficiency in Microsoft Office, especially Word and Excel
• Knowledge of basic accounting and billing practices
• Highly detail-oriented organizational and time-management skills
• Ability to maintain confidentiality with sensitive information
• Ability to work independently and collaboratively

Use hospitality, billing, documentation, and communication skills to support welcoming resident services at Baptist Housing.

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