Retail Operations Sales Manager

Drive store operations and sales results as a Sales Manager at Michaels TOR-BARRIE, Ontario, supporting service standards and daily execution.

This Sales Manager leads front-end and service operations, ensuring consistent selling behaviors, brand standards, and operational expectations. Responsibilities span POS and Self-Checkout, customer support, Loyalty Rewards enrollment, and Asset Protection practices. You will help maintain compliance, reduce shrink through awareness, and sustain operational continuity.

Key Responsibilities:

• Ensure Company policies and standards are executed consistently
• Support accurate POS and Self-Checkout transactions
• Promote and enroll customers in Loyalty Rewards
• Partner in maintaining Asset Protection practices
• Maintain floor leadership and operational continuity

Requirements:

• Three or more years of retail leadership experience
• Ability to perform repetitive scanning and stocking motions
• Ability to move throughout the store during shifts
• Ability to lift merchandise and fixtures up to 50 pounds
• Ability to work with frequent customer interactions

Bring retail operations leadership, POS knowledge, and customer service focus to Michaels’ sales and service environment in Barrie.

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