Amica Little Lake Front Desk Concierge

Represent Amica Little Lake at the front desk with professionalism, clear communication, and strong customer service in a casual position. Welcome residents, families, visitors, and team members while helping each interaction feel positive and informed.

Amica Senior Lifestyles operates senior living residences across British Columbia and Ontario. As Concierge, you will answer front-desk inquiries, phone calls, emails, and other messages. You will provide information, redirect communications, assist with accounting, and maintain resident files.

Key Responsibilities:

• Serve as the first contact for residents and families
• Interact with visitors and public members professionally
• Answer calls, emails, and other messages
• Provide information and redirect inquiries to appropriate parties
• Complete resident file maintenance and general administration

Requirements:

• Previous office environment experience
• Strong customer service and administrative experience
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint
• Flexibility for daytime, evening, and weekend work
• Professional communication at the front desk

Support residents and families through welcoming reception, reliable communication, Microsoft Office, and essential administrative services.

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