Bilingual French Collections Analyst

Use fluent English and French to manage customer accounts as Uline’s Collections Analyst in Milton, Ontario. Interviews are scheduled for November 11.

This full-time Collections Analyst position supports Uline’s customer accounts and payment resolution efforts. You will build relationships through phone and email, investigate past-due balances, and maintain accurate records. The role requires collaboration with Credit, Customer Service, and Sales teams.

Key Responsibilities:

• Manage assigned customer account portfolios through phone and email
• Identify causes of past-due balances
• Partner with customers on payment solutions
• Document collection activity and customer interactions accurately
• Collaborate with teams to reduce aging and bad debt

Requirements:

• Fluency in verbal and written English and French
• High school diploma or equivalent
• Bachelor’s degree preferred
• One or more years’ collections, accounts receivable, or customer service experience preferred
• Working knowledge of Microsoft Word and Excel

Bring bilingual communication, account management, and solution-focused collections skills to Uline’s Milton finance hiring event.

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