Telephony IT Co-op: Genesys Cloud Support (Hybrid)

CGL's Information Technology team in Ontario offers a 16-week co-op opportunity in a hybrid work setting (2 days in office). As a Student IT Support, you will help maintain the Genesys Cloud telephony platform, handle user provisioning, and troubleshoot incidents to ensure reliable service.

You will collaborate with the Service Desk and other tech teams while developing essential IT skills. Ideal candidates are pursuing a bachelor’s degree in IT or related field, with strong analytical and

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