IDC Business Partnership Manager

Lead IDC business partnerships at Intelcom | Dragonfly through stakeholder management, capacity planning, and performance-focused operations. Regular travel is required.

This intermediate-level position supports IDC sustainability, operational excellence, customer experience, and delivery capacity. You will manage external partners, monitor KPIs, assess capacity gaps, and advise regional leadership. The work combines negotiation, compliance, field engagement, and change adoption across assigned markets.

Key Responsibilities:

• Identify mutually beneficial IDC partnership and business alignment opportunities
• Assess delivery requirements, capacity gaps, and partner development needs
• Monitor IDC KPIs, compliance, reviews, and action plans
• Translate field observations into operational recommendations and improvements
• Support policy, technology, training, and performance-change adoption

Requirements:

• Bachelor’s degree in business, logistics, operations, or related field
• Three to five years of intermediate-level experience
• Experience managing contractors, vendors, franchisees, or external partners
• Experience with KPI-based performance management and BI dashboards
• Regular travel willingness; French and English preferred for Quebec

Apply partnership management, operational insight, negotiation, and compliance judgment to strengthen IDC performance at Intelcom | Dragonfly.

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