Front Desk Associate – Remote

Company Description

No Fear Counselling, located in Burnaby, BC, provides specialized Trauma & PTSD Counselling services with over 160 counsellors in 60+ locations and online. With a diverse team speaking 40+ languages, we have served over 20,000 clients since 2014, including MVA survivors and individuals with various trauma-related issues. Our clinicians offer a range of specialties in addition to trauma, catering to different areas of mental health and well-being.

Role Description

This is a full-time hybrid role for a Front Desk Associate at No Fear Counselling. The Front Desk Associate will be responsible for phone etiquette, receptionist duties, computer literacy tasks, customer service, and communication. This position is based in Surrey, BC..

Qualifications

• Phone Etiquette, Receptionist Duties, and Customer Service skills


• Computer Literacy and Communication skills


• Strong interpersonal skills and the ability to multitask


• Experience in a similar role or customer-facing position


• Attention to detail and organizational skills


• Ability to work independently and collaboratively


• Previous experience in a mental health setting is an asset


• High school diploma or equivalent

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