Support passenger check-in and baggage services with Canadian North in Iqaluit, NU. Use strong communication and computer skills across passenger journeys.
As a Customer Service Agent, you will assist passengers throughout their travel journey. Your duties include making reservations, calculating fares, issuing tickets, and providing information. You will also support mobility needs, baggage claims, and aircraft communications.
Key Responsibilities:
Check in passengers and process baggage
Make reservations and calculate fares
Assist passengers with mobility and special requirements
Issue tickets and prepare sales reports
Process claims for lost or damaged baggage
Requirements:
High school diploma or equivalent work experience
Strong communication and customer service skills
Strong Microsoft Word, Excel, and Outlook skills
Ability to manage multiple tasks and stay organized
Ability to work evenings, weekends, holidays, and irregular hours
Bring organized customer service, passenger assistance, and computer skills to Canadian North’s Iqaluit operations.
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Customer Service Agent Iqaluit Airport • iqaluit, nu, Canada