Traffic Tech Customer Service Specialist

Elevate your career as a Customer Service Representative at Traffic Tech in Hamilton, ON, supporting global logistics operations. This role emphasizes excellent communication and the ability to manage shipments.
This full-time position provides the opportunity to be part of a leading logistics company. You will negotiate with carriers, track freight movements, and develop strong vendor relationships. Build your expertise in logistics while working to meet customer expectations.
Key Responsibilities:
• Build and maintain strong vendor partnerships
• Negotiate shipment terms with carriers
• Monitor shipment progress effectively
• Prepare and complete required shipping documents
• Handle minor accounting tasks and data entry
Requirements:
• Proven customer service experience
• High school diploma or equivalent required
• Bilingual in French and English, both written and spoken
• Well-organized with relationship-building skills
• Outgoing personality with a flexible approach
Utilize your skills in an engaging logistics environment at Traffic Tech.
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