Telesales Agent

Richelieu Hardware is looking for a Telesales Agent for the Dayvan division, Kitchener, Ontario. We are looking to fill a permanent full-time position within our sales team as a Remote Lead Generator/Account Manager for our Western Canadian territory. This position is mainly telecommuting.

More specifically, the main responsibilities of the position are to

• Promote sales development through phone calls.
• Ensure that accounts opened with Richelieu remain open or are closed.
• Validate if the customer needs to be contacted by an external sales representative.
• Update Excel files.
• Make an end-of-day report on all accounts to be closed.
• Report to the Sales Manager at the end of the day on all accounts to be visited by an external sales representative.
• Evaluate customer profiles.
• Identify development opportunities.

Requirements

• High school diploma and/or relevant experience.
• Good knowledge of technological tools such as MS Oice suite, Teams and Zoom.
• Bilingualism (French and English), both oral and written, will be considered an asset.

The Ideal Candidate Is Someone

• Outgoing personality
• Skilled in communication and teamwork.
• Well organized.
• Able to manage priorities independently.

What We Offer

• A Canadian flagship : As a company with proud roots in Quebec, present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation: We offer competitive base compensation based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.

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