Client Care Coordinator Stouffville

Client care and clinic administration define this onsite HearCANADA position in Stouffville, with weekday hours and a strong focus on client experience.

As a Client Care Coordinator, you will support administrative duties while helping clients visiting or contacting the clinic. The permanent, full-time position includes scheduling, records, hearing aid maintenance, and product questions. You will also recommend products and services, explain billing options, and support local marketing initiatives.

Key Responsibilities:

• Deliver individualized experiences for clinic clients
• Book, reschedule, and follow up on appointments
• Maintain physical and electronic client records
• Perform basic hearing aid maintenance
• Support local events and marketing initiatives

Requirements:

• Two or more years in sales, retail, office, or clinic work
• Comfort recommending products and services
• Customer-centric approach with diverse client groups
• Ability to work collaboratively with colleagues
• Willingness to travel locally; license and car preferred

Bring client care, scheduling, sales, and clinic administration skills to HearCANADA’s Stouffville team while supporting hearing health services.

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